These vehicles are luxury models from brands like Lincoln, BMW and Mercedes.Īny customer can join the first tier of the Avis Preferred loyalty program, but higher tiers come with more benefits. Using the Avis Car Guide on its website, customers can find the vehicles with the right combination of space, fuel efficiency and features for their trip.Īvis offers its Signature Series to business travelers who need to make a good impression. It is one of the world's largest rental car companies with more than 5,450 locations worldwide. STAY AWAY FROM THESE CRIMINALS.Īvis was the first car rental company to offer airport locations for traveling convenience. So here we are, in a situation I can’t think of any other way to describe as THEFT of funds with them playing a game of chicken, taunting me to take legal action to rectify the situation. How they think they are able to decide whether or not to return the money they wrongfully took from me or not is beyond me. Now the confirmation of the proper refund has turned from a admission of the error and processing of the banking return to a processing of my claim that will take me 10-14 business days just for an internal panel to review dispute several drinks of my refund to date. This led to a cycle of 5-10 day refund promises that have stretched this lack of correction to two months from its start. I called Avis and let them know that they charged me twice for the same rental and that I needed to be refunded for their error. After returning the car, the money was not returned (shocker). Having found nothing on their contract that matched this 100% of rental value as a deposit I still elected to wait for the refund once I returned the vehicle based on their direction. I can't attend Oklahoma to see my daughter perform for her homecoming. AVIS is unprofessional, inconsiderate, and policing with biased-based tactics. Moreover, I asked to speak to Andrea's supervisor, and she put me on hold for a very long time. And he's been doing this for 43 years while mingling with his girlfriend at work, and he knew I rented from them before. Victor told me that if I had a billion dollars in the bank, they still wouldn't rent me because I did not pass the credit check. So, based on how Victor, Andrea, and AVIS handled me, I will no longer rent from AVIS because they're insensitive and use biased-base tactics. Andrea told me she could cancel my reservation but not issue a refund because she could not see the charge. So, I requested a refund and cancellation. So I suggested that she call Victor at the Main Street location while on the phone to confirm that I did not need a voucher code, just the reservation, but she refused to call him. So, I called AVIS when I got home, and Andrea told me I did not need a voucher code but just the reservation. Then, he told me I had done something wrong when I made the reservation online on October 16th. Avis Budget Group has approximately 30,000 employees and is headquartered in Parsippany, N.J.So, Victor told me he could not rent to me or use another major credit card for the car, plus $250.00. Avis Budget Group operates most of its car rental offices in North America, Europe and Australia directly, and operates primarily through licensees in other parts of the world. is a leading global provider of vehicle rental services, both through its Avis and Budget brands, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world’s leading car sharing network, with more than 850,000 members. For more information, dealers should visit call 1-855-Buy-Avis (1-85).Īvis Budget Group, Inc. Regional consultants are available to assist with the purchase process. Dealers also benefit from online photos and independent third-party condition reports. “We’re proud to introduce Avis Direct and give dealers a direct, easy, fast and fee-free way to purchase our high-quality vehicles.”Īutomobile dealers can now purchase Avis Budget Group vehicles at many locations across the United States. After all, maximizing the financial return from our vehicle sales lowers our fleet costs,” said Michael Schmidt, senior vice president of fleet services, Avis Budget Group. “As part of our ongoing strategic priority to drive efficiency throughout the organization, it is critical that we provide alternative distribution channels to dispose of our vehicles. With a dedicated website for dealers, this initiative offers dealers a wide selection of late-model, off-rental vehicles for purchase from Avis, Budget, Payless and Zipcar - with no enrollment or purchase fees. (Nasdaq:CAR) today introduced Avis Direct, a used car sales program exclusively for licensed automobile dealers. 10, 2014 (GLOBE NEWSWIRE) - Avis Budget Group, Inc.
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